What we collect, why we use it, and where project terms apply.
Last updated: September 2026. This website policy covers information collected through the CatalogRescue website and enquiry process. A client project may also be governed by separate confidentiality, service or data-processing terms.
What we may collect
Information you submit, such as your name, company, email address and message, plus files you intentionally provide for a sample or project. Limited technical information may also be processed by hosting or site tools.
Why we use it
To respond to enquiries, scope or perform requested work, communicate with you, maintain necessary business records and protect the service from abuse.
How client files are used
Project files are used to perform the agreed service. We do not sell client files or intentionally use them for unrelated purposes.
Third parties
Hosting, communication, storage, analytics or processing providers may be used. Their access should be limited to what is required by the relevant service and project.
How long information is kept
Information is retained only as long as reasonably necessary for the purpose, legal obligations or an agreed project retention period. Specific project terms can set different requirements.
Privacy requests
Depending on applicable law, you may have rights concerning access, correction, deletion, restriction or objection. Contact us through the website for a privacy request.